Refund & Replacement Policy

At Aggarwal Namkeen, we take pride in delivering high-quality food products to your doorstep. Since our products are perishable, all orders are non-refundable by default. However, we do offer refunds and replacements under specific circumstances.

✅ You are eligible for a refund if:
● The product or its packaging is damaged at the time of delivery.
● The order was not delivered and has been canceled by www.aggarwalnamkeen.com.
● Only unopened products are eligible for a refund.

🔁 You are eligible for a replacement if:
● The wrong product was delivered in your order.
● Only unopened products are eligible for replacement.

⏳ Refund Timeline:
All eligible refunds will be processed within 15 business days.

📩 Need Help?
If you have any concerns about your order, please contact us within 24 hours of delivery with relevant photos or proof so that we can assist you promptly.

Shipping Policy

At Aggarwal Namkeen, we are committed to ensuring that your favorite snacks reach you as quickly and safely as possible.

📦 Order Processing & Dispatch:
● All orders are processed and shipped within 24 hours of confirmation (excluding Sundays and public holidays).
● Once your order is packed and ready for dispatch, you will receive a shipping confirmation along with tracking details via email or SMS.

🛳 Shipping Partners:
● We have partnered with multiple trusted courier services to ensure fast and reliable delivery across India.
● Our logistics network is optimized to choose the fastest and most efficient delivery partner based on your location.

🚚 Estimated Delivery Time:
● Metro cities: 2–4 business days
● Tier 2 & Tier 3 cities: 3–6 business days
● Remote areas: 5–8 business days (subject to local courier availability)
Please note: Delivery times may vary slightly due to factors like location, weather conditions, and courier service constraints.

🔁 Failed Deliveries:
If a delivery attempt fails due to incorrect address or customer unavailability, our courier partner will usually attempt 2–3 redeliveries before returning the product.

Contact Information

We’re here to help! If you have any questions about your order, shipping, refunds, or products, feel free to reach out to us:
📱 Phone: +91 92059 96864
📧 Email: customersupport@aggarwalnamkeen.com
Our customer support team is available to assist you during business hours. We aim to respond to all queries as quickly as possible.